Help Centre

No. All you pay is a monthly fee for your subscription level.

The day after you subscribe to the service and you receive email from us that we have activated your subscription. But please note we use Royal Mail first class service and sometimes it may take more than one business day for disc(s) to to arrive.

If you have chosen a level that allow free trial, the payment will be taken the first day after your free trial has finished or if you have chosen a level that does not offer free introductory trial, the card will be charged immediately.

You can keep each disc for as long as you want. There are no late charges. Once we've received a disc back, we will send you the next disc available from your list.

Yes, you can cancel at any time. Simply log in, navigate to 'My Account' page and follow the 'Cancel' link.