Todd Anderson (Josh Hamilton) spends his days managing a call centre in Seattle until he gets the bad news from his boss - his job has been outsourced to India. Adding insult to injury, Todd must travel to India to train his new replacement. He expects the worst experience of his life, and it certainly begins that way! As he navigates through the chaos of Bombay and an office paralyzed by constant cultural misunderstandings, Todd yearns to return to the comforts of home. But it is through his team of quirky yet likable Indian call centre workers, including his friendly and motivated replacement, Puro (Asif Basra), and the charming, opinionated Asha (Ayesha Dharker), that Todd realizes that he too has a lot to learn - not only about India and America, but about himself. He soon discovers that being outsourced may be the best thing that ever happened to him.
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