In the first instalment, big changes are afoot as Jim decides to hand over the running of the business to his dashing young nephew, and Carol (Sarah Lancashire) gets the wrong end of the stick when she overhears them discussing the future of the business. Paul Duggan (Joe McFadden) continues to prey on Carol's affections and begins to sow seeds of discontent among the sales force. Will Jim Procter (John Thaw) realise in time that his successor at Albery Glass is also his worst enemy?
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